If the information contained in this help center does not answer your question, you have the option of making a request to our support service, by email or by using the form.
- CONTACT SUPPORT BY EMAIL
To do this, please send an email directly to the following address: support@fts-services.com
In order to have all the elements requiring an optimal understanding of your request, please provide precise and detailed information, as follows:
In the subject => The nature of your request as well as the customer concerned (for example request for login / password).
In the body of the message => Details of your request.
You can also attach documents to your email to complete your request.
- CONTACT SUPPORT VIA THE FORM
You also have the option of contacting us using the form, by clicking on the tab at the top right "Send a request".
We advise you to fill in all the fields very precisely, which will allow us to target your request as well as possible.